The Future of Cash Management: Navigating Change, and the Fight for Payment Choice

As digital payments grow and cash usage at the point of sale declines, the individual cash cycle stakeholders are all facing certain challenges brought about by these changes that could risk their ability to continue to function – UNLESS we can understand their challenges, identify the risks, mitigate the risks and make changes not only to adapt to this new environment – but make changes to avoid future events and failures.

IACA has been delving into the key cash stakeholders to dissect the risks, threats and opportunities facing each.

The recent IACA webinar, ‘A Look at the Future of Cash Management Services (CIT/Cash Processors)’, brought together leading voices from across the globe to understand the CMC (Cash Management Company) perspective.

The panel featured Scott Forster (CPT Group, Australia), Tanja Kulisch-Ziemens (International Security Ligue), and Charles Nwodo Jr (Integrated Cash Management Services Limited, Nigeria), moderated by David Fagleman (Enryo Consulting).

Each brought a unique perspective, shaped by their region’s regulatory, technological, and societal context.