Building Resilience Through Efficiency: Rethinking Cash Centre Operations

One of the discussions at G+D’s July Currency Technology Symposium centred on how efficiency can be leveraged to build resilience across a wide range of scenarios through rethinking cash centre operations.

Managing the steady state is relatively straight forward with its predictable workflow, regular cash processing volumes within expected parameters, reliable supply chains, sufficient staff etc. Crisis are rather different.

G+D suggest building a resilient, flexible system on three pillars – standardisation, scalable automation and software orchestration.

Standardisation

Without standardisation, automation is extremely hard.

Unified transport boxes

Within a cash centre unified transport boxes have standardised dimensions for all cash movements, regardless of denomination or volume for banknotes as well as coins. It brings scale and cost reductions.

Automation

In cash centres, manual steps were replaced by automated ones. This reduced the steps between machine processing and the pick and pack of notes for onward distribution, the steps can be reduced from six steps to three (tray filling, storage and ‘pick and pack’).